CUSTOMER REVIEWS
See what our customers have to say about their experience...
“A first class experience from beginning to end. Fantastic advice throughout from Mel and Simon. We are incredibly pleased with our Fox lodge.”
Natalie & Martin, Bristol
“I just wanted to say having one of your lodges has been one of the best decisions John and I have made. We had a barbecue yesterday which was amazing. Johns brother was so taken with it, I think he will be in touch with you at some point in the future. He thought it was amazing, I highly recommended your company and your service
👍 Thank you once again.”
Sharon, Shepton Mallet
“We had our Reindeer lodge installed by Simon and the gang, they worked really hard to get it done in one day which turned out to be one of the hottest days of the year - really pleased with the work. We would recommend Simon and Mel for their friendly and efficient service.”
Daryl, Somerset
We would just like to say thank you so much for our excellent lodge, it has certainly lived up to our expectations! Although it has only been a week, we have had some lovely evenings getting aquatinted with the BBQ and fire and we even hosted out first gathering last night with over 20 friends joining us for food, drinks and fireworks!!
We would just like to thank Yourself, Graham and the lads for your excellent efficiency and workmanship. They were a pleasure to have at our property and we wouldn’t hesitate in recommending your beautiful lodges and service to anyone in the future.
There was certainly a sigh of relief when we realised that the base was made to measurements!!! I'm sure there will be many happy times ahead with the children, family and friends.
Many thanks again.
Steve and Georgie, Somerset
“Thank you for your friendly, efficient service and advice. A top class experience from first enquiry to the installation. Our new Fox lodge is gorgeous and so well made. The barbecue lights and cooks like a dream! We have already spent many hours in our mountain retreat and can’t wait to try it out in the winter months too. So delighted with it and Mel and Simon made it all so easy.”
Ros & Simon, Devon
“It's not often these days you get such professional, attentive and genuinely caring service - Mel, Simon and their team have it down to a fine art - nothing is too much trouble (not even a 4am start to the drive up on installation day) and all that's left are delighted customers (me being one of them! - thank you team!).
The quality of the lodge has exceeded expectations and we can't wait to start making memories in there...”
Ann & Rob, Gloucester
“Thank you so much for our Fox BBQ lodge. We are delighted with it! We were impressed by the entire process, from its ordering at the Dorset Show to its delivery and erection last week. In every way we were so pleased in the way we were kept informed and the professional and friendly manner displayed throughout.”
Anonymous
We could not recommend this company enough. The product is superb, and sells itself, but the standard of service provided by this company is exceptional. The proprietors, Mel and Simon, welcomed us warmly and professionally when we viewed the lodges, and we left knowing we would have to order one! The whole process from enquiry to order then installation was so smooth, efficient and friendly. They kept us fully informed throughout the process. Delivery was prompt to the minute and the installation carried out professionally. We are absolutely delighted with our lodge, and follow-up enquiries about lighting etc have been handled swiftly and efficiently. An excellent company and product.
Jane & Paul, Devon
“We had our Fox Lodge fitted on Bank Holiday Monday. Absolutely LOVE it! The service from start to finish was excellent, as was the fitting. The after sales service was great too. A great quality lodge and so roomy. It's been fab having BBQ's this week with the gorgeous weather but I know it will be just as amazing in the winter with hot chocolate and toasted marshmallows, mulled wine at Christmas etc. The Grandkiddie's can't wait for lock down to be over so they can have a sleepover in it with us.
Would 100% recommend Mel and Simon and their fab barbecue lodges.
Thanks guys!”
Carol, Somerset
“!The guys are getting on well with the lodge and everything is going to plan. I presume it’s normal to feel like a 7-year-old boy on Christmas Eve as it goes up?
Anonymous
Thank you everyone for a marvellous lodge used for first time last night - absolutely splendid. BBQ food never tasted better. For the first time I cooked without smoke in my eyes, without being rained upon and had friends to talk to at the same time. It is going to get a lot of use. The installation was seamless. Thank you chaps.
Anonymous